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who to call

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A quick reference on who to call

In East Village, it’s important that all those who live, work and play in our community feel safe. This page outlines easy-to-navigate resources on who to call in various situations. 

If you see something in East Village that requires attention—a broken bench, an icy patch of sidewalk, someone committing a crime or someone in distress—please reach out to the appropriate resource.  

For matters of maintenance regarding EV’s parks, pathways and other public spaces, contact CMLC at maintenance@calgarymlc.ca

 

EMERGENCY RESPONSE - 911

  • Call 911 for emergency police, fire and medical services including crime in progress, fire or someone in medical distress or if you are in urgent need of immediate response.

    Call 911

  • Call 911 for emergency police, fire and medical services including crime in progress, fire or someone in medical distress or if you are in urgent need of immediate response.

    Call 911

  • Call 911 for emergency police, fire and medical services including crime in progress, fire or someone in medical distress or if you are in urgent need of immediate response.

    Call 911

  • Call 911 for emergency police, fire and medical services including crime in progress, fire or someone in medical distress or if you are in urgent need of immediate response.

    Call 911

 

Common Requests

  • Call the EV HELP Team 24 hours a day, 7 days a week for persons sleeping in doorways, open drug use and public intoxication.

    EV HELP Team

  • For maintenance concerns such as litter in public spaces, overflowing garbage bins, hazardous waste removal, graffiti removal and snow removal on sidewalks contact CMLC.

    CMLC

  • Advise the Alpha House Encampment Team of individuals in an encampment.

    Encampment Team

 

CLEANLINESS & MAINTENANCE

  • For maintenance concerns such as litter in public spaces, overflowing garbage bins, hazardous waste removal, graffiti removal and snow removal on sidewalks contact CMLC.

    CMLC

  • For maintenance concerns such as litter in public spaces, overflowing garbage bins, hazardous waste removal, graffiti removal and snow removal on sidewalks contact CMLC.

    CMLC

  • For maintenance concerns such as litter in public spaces, overflowing garbage bins, hazardous waste removal, graffiti removal and snow removal on sidewalks contact CMLC.

    CMLC

  • Call the Alpha House Needle Collection Team for safe removal of needles on public and private property.


    Needle Collection Team

  • Advise the Alpha House Encampment Team of individuals in an encampment.

    Encampment Team

  • For maintenance concerns such as litter in public spaces, overflowing garbage bins, hazardous waste removal, graffiti removal and snow removal on sidewalks contact CMLC.

    CMLC

  • Report a street light outage online to the City of Calgary.

    Report

 

HEALTH & SAFETY

  • Call the EV HELP Team 24 hours a day, 7 days a week for persons sleeping in doorways, open drug use and public intoxication.

    EV HELP Team

  • Call 211, the City of Calgary’s non-emergency response line, for persons sleeping in doorways, individuals in vulnerable states (mental/physical), wellness checks, and public intoxication.

    211

  • Call 211 for information on mental health supports and resources available

    211

  • Call the Alpha House Needle Collection Team for safe removal of needles on public and private property.

    Needle Collection Team

  • Call the Calgary Police Service non-emergency line for vandalism to personal property

    Call

 

OTHER CONCERNS

  • Call 311 for non-emergency City services, programs and information such as traffic concerns, noise and potholes.

    311

  • Contact CMLC for information on the development, maintenance and programming activations of public spaces in East Village

    CMLC

  • Contact CMLC for information on the development, maintenance and programming activations of public spaces in East Village

    CMLC

  • Contact CMLC for information on the development, maintenance and programming activations of public spaces in East Village


    CMLC

 

NON-EMERGENCY POLICE SERVICES

  • Call the non-emergency line to report a crime.

    Call

  • Call the CPS Drug Tip Line to report open drug use and other substance abuse and drug-related issues.

    Call

  • Contact the District 1 CRO Team for non-emergency crime and safety concerns in the community.

    Email

  • The closest reporting station to East Village is the District 1 Ramsay Station at 1010, 26th Avenue SE.

    Contact District 1